Services and amenities

Need assistance? Our dedicated Customer Care team is here to support you with a range of centre services.

Customer Care can assist with all Centre services, including the hire of mobility equipment, gift card sale, lost and found property and transport enquires.

Customer Care is located next to the Commonwealth Bank.

Customer Care can also be contacted on 02 9609 7766.

We're proud to offer the Hidden Disabilities Sunflower program.

The Hidden Disabilities Sunflower is to support people with a hidden disability by making the invisible, visible by indicating a person may need additional support or a little more time. To learn more about the program, visit our news page.

Visit our friendly Customer Care team located near Commonwealth Bank to pick up a Sunflower lanyard, pin or wristband today.

Comfort for parents: our well-equipped Parent's Rooms

We’ve designed Parent’s Rooms with your convenience in mind. You’ll find them near Westpac, opposite Hoyts, in the Food Court and near Woolworths.

Inside, you’ll find:
Change tables
Nappy bins
Washbasins
Bottle warming stations
Private feeding rooms

Discover a retreat away from the busy shopping centre with our low-sensory Quiet Room.

Our Quiet Room is available for parents, carers, and children with Autism Spectrum Disorder to use  and step away from the hustle and bustle of the centre. The rooms feature sensitive play screens, tactile wall panels, sensory wall coverings, bean bag and dimmable lights. Find the Quiet Room near Best and Less. Visit Customer Care, located near Commonwealth Bank for access details.

Enjoy playtime adventures at our Kids Play Areas.

Calling all parents with children aged 3-9 years! Swing by our lively play areas at Kinchin Lane or near Cotton On Kids. While your little ones have a blast, take a breather with a coffee and catch up with friends.

Our play area features a mix of physical and interactive activities, promoting both education and active play. Let the fun begin!

We're here to make your shopping experience comfortable and convenient.

At Stockland, we’re committed to accessibility. Motorised mobility scooters, wheelchairs, and wheelchair shopping trolleys are readily available for free hire at our Customer Care Desk. To secure your booking, simply reach out to our Customer Care Team at (02) 9609 7766. 

Surf the net while you shop your favourite retailers.

We’ve got you covered with free WiFi while you shop and relax. Simply select “Stockland Free WiFi,” on your phone, review the terms and conditions, and log in.

Lost something? We’re here to assist!

Visit our Customer Care desk, or call (02) 9609 7766. Let’s reunite you with your belongings!

Free Justice of the Peace (JP) service for your convenience.

Every Thursday from 5pm to 6pm and Saturday from 9:30am to 11:30am, a JP is available to assist you. You’ll find the JP desk located opposite the Commonwealth Bank. Please note that hours may vary.

Imagine all the ways they'll enjoy their new gift card.

Looking for a thoughtful and convenient gift option? Stockland Visa digital and physical gift cards offer flexibility to use the cards at any store that accepts Visa. 

Make shopping with children easier with our Kids Kabs.

These delightful mini-carts are available for free hire at the Customer Care Desk. Let the little ones explore the centre in style.