Services and Amenities 

Need assistance? Our dedicated Customer Care team is here to support you with a range of centre services.

Whether it’s mobility equipment rentals, gift card purchases, lost property inquiries, or transport-related questions, they've got you covered.

Find the team during the centre’s core trading hours at the customer care deak located near Michael Hill & Jamaica Blue, or give them a call at 02 4296 8266. They’re always ready to assist.

We're proud to offer the Hidden Disabilities Sunflower program.

The Hidden Disabilities Sunflower is to support people with a hidden disability by making the invisible, visible by indicating a person may need additional support or a little more time. To learn more about the program, visit our news page.

Visit our friendly Customer Care team located near Michael Hill & Jamaica Blue to pick up a Sunflower lanyard, pin or wristband today.

Comfort for parents: our well-equipped Parent's Rooms

We’ve designed Parent’s Rooms with your convenience in mind. You’ll find them behind the Food Court, near The Greater Bank and next to the central travelators on Ground Level and Plaza Level.

Inside, you’ll find:

Change tables
Nappy bins
Heated baby wipes
Wash basins
Play area for the kids
Bottle warming
Private feeding rooms

Discover a retreat away from the busy shopping centre with our low-sensory Quiet Room.

Our Quiet Room is available for parents, carers, and children with Autism Spectrum Disorder to use  and step away from the hustle and bustle of the centre. The rooms feature sensitive play screens, tactile wall panels, sensory wall coverings, bean bag and dimmable lights. Each room has also been given a theme, ‘Cuddly Clouds’ and ‘Among the Trees'. Find the Quiet Room within the Parents Room facilities,  one on the ground level near the Fish Market and the other on the plaza level near Ripcurl.

Enjoy playtime adventures at My Funland and Pirate Ship

Calling all parents with children aged 3-9 years! Swing by the lively play area otuside Target & QBD Books at ground level and My Funland . While your little ones have a blast, take a breather with a coffee and catch up with friends.

Our play area features a mix of physical and interactive activities, promoting both education and active play. Let the fun begin!

We're here to make your shopping experience comfortable and convenient.

At Stockland, we’re committed to accessibility. Motorised mobility scooters, wheelchairs, and wheelchair shopping trolleys are readily available for free hire at our Customer Care Desk. To secure your booking, simply reach out to our Customer Care Team at 02 4296 8266. 

Surf the net while you shop your favourite retailers.

We’ve got you covered with free WiFi while you shop and relax. Simply select “Stockland Free WiFi,” on your phone, review the terms and conditions, and log in.

Lost something? We’re here to assist!

Visit our customer care deak located near Michael Hill & Jamaica Blue, or give them a call at 02 4296 8266. Let’s reunite you with your belongings!

Imagine all the ways they'll enjoy their new gift card.

Looking for a thoughtful and convenient gift option? Stockland Visa digital and Stockland physical gift cards offer flexibility to use the cards at any store that accepts Visa (digital) or eftpos (card).