Service and Amenities

Our Friendly team at the Customer Care Desk enjoy being able to help and offer a variety of services. From store directions, gift card sales, local bus timetables, lost property, motorised scooters and wheelchair hire, we are here to make shopping easier.

If you require assistance our staff at the Customer Care Desk are there to help. Simply contact the Customer Care Desk on (07) 5535 9666 or visit the Customer Care Desk, located inside near Commonwealth Bank.

The Customer Desk is open;
Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Saturday: 9am - 5pm
Sunday: 10am - 4pm

For any enquiries outside of these hours, please contact the Centre's Security team on 0466 151 427.

Our Disabled Restroom facilities are located near Best&Less and in the hallway near Chempro Pharmacy and Burleigh Town Medical Centre.

Stockland Burleigh Heads is proud to offer families a sensory-friendly shopping guide and Sensory Map to make their centre experiences as convenient, calm, and organised as possible. 

Stockland Burleigh Heads is proud to offer the Hidden Disabilities Sunflower program in-centre. The Hidden Disabilities Sunflower is to support people with a hidden disability by making the invisible, visible by indicating a person may need additional support or a little more time. 

Visit our friendly Customer Care team located near OPSM to pick up a Sunflower lanyard, pin or wristband today.

Our well-equipped Parents' Rooms are located near Best & Less and in the corridor near Chempro.

Facilities include:
  Change tables
  Feeding cubicles
  Wash basins
  Nappy bins
  Toilets
  Children's play area with television

Kids Kabs make shopping with children a little easier. They are available for hire free of charge from the Customer Care Desk.

Motorised scooters and wheelchairs are available for hire, free of charge for 2 hours from the Customer Care Desk.

To make a booking, contact Customer Care on (07) 5535 9666.

If you've lost something, we can try to help you find it. For lost and found property enquiries please contact the Customer Care Centre on (07) 5535 9666.

JPs in the Community program will be available at the following times:
Monday - Friday | 10am - 1pm daily*
Saturday | 10am - 12pm daily*

The JP service is located in front of the Chempro Chemist at the Woolworths end of the centre.

Justice of the Peace is a voluntary service, therefore hours may vary at times.

JP’s Christmas dates

Last day on site  Friday 20.12.2024

Back on Site Monday 06.01.2025

Please note that the Justice of the Peace does not have access to printing or copying.

*Not available Public Holidays.

Our Privacy Policy sets out how we, Stockland Corporation Limited and our related companies and trusts (“We”), collect, use, store, disclose and manage your personal information.

Get cash for your cans. The new state of the art TOMRA Reverse Vending Machine is your local hub for returning your eligible containers. Open 363 days, including most public holidays, so you can recycle at a time that’s best for you.

It is located in the Stockland Burleigh Heads carpark near GYG.

The self-serve Reverse Vending Machines (RVMs) can take up to 100 containers per minute and are easy to use. You can get your refund as a retail cash voucher, digitally through the Containers For Change scheme ID, or you can donate it to a charity of your choosing.

No matter how well you know someone, sometimes it’s hard to find the right present. Give the gift of choice with a Stockland Gift Card. Starting from just $10, a Stockland Gift Card can be spent in any Stockland Shopping Centre in Australia.

The Stockland Gift Card can be purchased from the Customer Care Desk, located near the Commonwealth Bank. Cards are valid for 36 months from the date of issue and have a $1.50 activation fee.

Shoppers at Stockland Burleigh Heads can enjoy the benefits of free WiFi.

To join the free WiFi Service follow these steps:
1. Ensure your wireless enabled laptop or device is turned on and has the wireless signal activated.
2. Go to 'Available Wireless Network Connection' list.
3. Select '. Stockland Free WiFi .' You may need to select 'connect'.
4. On the welcome screen enter your details and select 'Connect to WiFi'.